How We Handle Your Information

Last updated: October 2026

This policy describes how Possiblygrey Restoration collects, uses and shares information through possiblygrey.garden, website phone lines and forms. In this policy, “we” and “us” mean Possiblygrey Restoration. This page provides a general template, not legal advice.

Details You Give and Data We Receive

When you submit a form or contact us by phone, we may collect your name, phone number, email address and location. We may also collect the details you share about water damage in your home.

Some information may be collected automatically during a visit. This may include your IP address, browser, device, pages viewed, and the date and time you visited. Website calls may be tracked. Some may also be recorded for quality and billing purposes.

What Your Information Helps Us Do

We use information to:

• Find an independent water damage restoration provider serving your area
• Give that provider your request details so they can contact you
• Answer questions and respond to messages
• Measure use of the website and phone lines
• Improve the site and referral service
• Meet duties under the law and help prevent fraud or misuse

Who May Receive Your Details

Possiblygrey Restoration provides referrals. When you ask for help, we share your contact details and information about your request with one or more independent providers or marketing partners. They receive those details so they can contact you about your request. Each provider is a separate business and follows its own privacy practices.

Companies that support our website and phone systems may also receive information. These can include hosting, analytics and call-tracking services. We may disclose information to comply with the law or protect our rights.

We do not exchange your personal information for money. Under some laws, sharing details with marketing partners can count as a sale or sharing of personal information. If those laws apply, you may have an opt-out right.

Cookies and Site Measurement

Cookies and similar tools may help us understand how people use this website. Your browser settings let you control cookies. Disabling them may change how certain parts of the site function.

Requests About Your Information

Your location may give you rights to see, correct or delete personal information, or to stop certain types of sharing. Send requests to contact@possiblygrey.garden. Before acting, we may need to confirm your identity.

Protection and Storage Time

We take reasonable steps to protect information. Still, no way of sending or storing data offers complete security. We retain information only for as long as the purposes described here need it, or as long as the law requires.

Information About Children

The site is not meant for children younger than 13. We do not knowingly gather personal information from children in that age group.

Revisions to This Page

This policy may change from time to time. Its latest revision date appears at the start of the page.

Privacy Questions

For questions about this policy or how it describes our handling of information, write to contact@possiblygrey.garden.